These notes were added after having an issue with downloading container content from a Filemaker WebDirect connection.But they are applicable to testing any connectivity issue between boxes.
Open ports test via Telnet, this should show us if we are able to communicate between the two servers across the FileMaker ports.
I found a links with the Telnet instructions below:
http://blog.industrialnetworking.com/2011/09/using-telnet-to-test-open-ports.html
– Lets check the ports going from Database Server to Web Server first.
– Check to following ports 80, 443 and 5003. Then swap to Web Server and test the connection to Database server.